Privacy Policy
Effective Date: August 25, 2025
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains what information we collect, how it is used, and your rights concerning your data.
1. Cookies and Tracking Technologies
Our website uses essential and functional cookies to provide a smooth and secure experience. These include cookies for login sessions, spam protection, form functionality, e-commerce operations, and basic site analytics.
We use Google Analytics to understand general trends and improve site design. Where possible, this data is anonymized and does not identify individual users. No advertising or marketing cookies are used, and no data is sold to advertisers.
2. Personal Data Collection
We collect limited personal information needed to process orders, respond to contact form inquiries, send event-related communications, and ensure site security. This may include:
- Name and email address
- Mobile phone number (if provided)
- Billing or shipping address
- Browser/device information
- IP address and general location
- Contact form message content
This information may be processed by third-party tools that assist with ticketing, payments, email/SMS delivery, identity verification, security, or backups.
3. Personal Data Collection
If you provide your mobile phone number during checkout and opt in to receive SMS updates, you agree to receive transactional text messages related to your ticket and attendance. These may include:
- A confirmation message at the time of purchase
- A reminder message before your scheduled entrance time
Message frequency may vary. Message and data rates may apply. You may unsubscribe at any time by replying STOP to any message. After confirming your unsubscribe request, we will no longer send SMS messages unless you opt in again.
If you reply HELP to an SMS, we will send support information. You may also contact us at info@tteexhibit.com for assistance.
We do not send marketing or promotional messages via SMS. Your mobile number is never sold or shared with advertisers. Carriers are not liable for delayed or undelivered messages.
4. Third-Party Identity Verification
To ensure the safety and security of all visitors, we may share your name, email, IP address, and location data with a trusted third-party identity verification provider.
- Purpose: To verify authenticity and prevent fraudulent access or misuse.
- Data Handling: This provider will either approve or deny access. After verification, all submitted data is promptly deleted from their system.
We do not retain or control how long that provider may process data during the verification window, but deletion is enforced immediately after completion.
5. Email Communications
When purchasing a ticket or submitting a form, you agree to receive relevant communications related to your interaction with the site. These may include:
- Order confirmations
- Event reminders
- Support responses
- Important updates about the event
We do not sell, rent, or share your email address with advertisers or unrelated third parties.
6. E-Commerce and Payments
We use secure third-party services to handle payment processing and order fulfillment. When you make a purchase, your payment data is processed securely by the provider (e.g., Stripe or PayPal). We do not store your full payment details.
Your IP address or location may be used to restrict access to services or customize availability, in compliance with applicable regulations.
7. Forms and Spam Protection
If you submit a message through our contact form, the information you provide is stored securely and only used to respond to your inquiry.
We use tools that help detect spam, secure login attempts, and back up website data. These tools may temporarily log technical data like IP address or browser version to prevent abuse.
8. Security and Backups
We use backup and security systems to monitor, secure, and protect our website and user data. These systems may log login attempts, IP addresses, or suspicious activity. Your data is stored on secure servers and protected using encryption, access controls, and regular security audits.
9. Embedded Content and Media
Interactive features on our website may load embedded content (such as maps or video players) from third-party providers. These services may collect usage data subject to their own privacy policies.
10. Data Retention
We retain only the necessary information to:
- Process and fulfill your ticket or contact form request
- Communicate relevant updates or responses
- Comply with applicable legal, tax, or security obligations
We may store your contact details in our secure internal database to notify you of event-related updates. You may opt out of non-essential communications at any time.
11. Contact and Inquiries
If you have questions about what personal data we may have collected about you — such as through a ticket purchase or contact form — you’re welcome to reach out.
We will make a reasonable effort to respond to such requests or update or delete personal data where appropriate, within the scope of our operational and legal capabilities.
To inquire about your data, please email us at info (at) tteexhibit.com.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our tools, services, or data practices. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.
Contact Us:
If you have any questions or concerns regarding this Privacy Policy, please email us at info (at) tteexhibit.com.
